Wednesday, December 5, 2012

Five quick steps to stop your bb from "hanging"


So you were talking with your friend and you want to show him or her a quick info on your bb then you get the annoying 'booting cycle' or it's the office, you want to check an email from the client then you had to wait for awhile before you even log into the phone :(.. Welcome to the frustrating world of blackberry users but thank God, we've got a few tricks to get you smiling again :) read on...


1.) If your blackberry device freezes, most times it's probably running low on memory. The easiest way to findout, if you have a blackberry memory issue is to check under |Options | Status and see what your File Free number is. You need atleast a minimum of an 100MB of free space for improved performance. You can backup some files such as pictures, music, e.t.c and delete them from the device.


2.) Uninstall unneccesary applications - Though the blackberry is a smartphone but it's really poor on the application management compared to the others smartphones. So we suggest that you keep application on it to the minimum and always close an application that is not in use rather than skipping to a different one. To delete applications, go to |Options |Device | Application Management and select |Delete.

3.) Clear browser cache & close 'chats' - Most browsers often store temporary files that may lead to poor performance of your blackberry. We recommend  you go to |Options - |Security - |Memory cleaning (Please backup before doing this as you may lose all your data  - enable it. The BB will now clean memory when idle for 5 minutes.you will have an icon on you screen for memory cleaning make sure you press it.Then |Select Browser |Options |Clear now. Make sure you use the CLOSE button each time you are done with an application especially 'chats'.

4.) Perform a 'Soft reboot' - If your blackberry device should 'freeze' or hangs, you can perform a 'soft reboot' by pressing the ALT|Right SHIFT|Del keys together to get the blackberry to reboot but if that doesn't work go to step 5

5.) Do a 'hard reboot' - With the blackbery on, remove the battery and wait for a minute. Then put the battery back and wait for 5 minutes for the device to come back up.

We also recommend using Wireless connection for the device if available for data, you turn on your blackberry Wifi when you go to |Manage Connections |Wi-fi - check the Wifi. It will help with issues with the service providers acquisitions issues - Blackberry device often tries to re-aqcuire all the time to 3G/EDGE networks especially in Nigeria. Let us know if this helps and tell your friend about the blog :)

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